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GMail set-up problems (iPhones)


One of our users could not add her GMail account to her iPhone.  The system kept saying that the password or username was incorrect.

We logged into her account through the web and everything was fine.  It just didn't work on the iPhone.

After some searching, I found a solution:
 

   On a computer, log in to your GMail account.
   Go to this link: https://accounts.google.com/DisplayUnlockCaptcha
   Click "OK" to reset the captcha information
   Bring up the Mail app on the iPhone and get your mail.

You only have 10 minutes from the time you click OK to reset CAPTCHA to the time you attempt to get your mail, so have your phone handy.

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