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SWAEC Technology

Staff: David Henderson: Technology Coordinator
  Darlene Estes: PD/Technology Clerk, Fingerprinting

 

SWAEC Technology Services encompasses a multitude of services provided to our ten member districts and serving the entire state. The Technology program covers professional development, technical support, and assistance with distance learning.

Professional development on a variety of topics includes (but not limited to):

  • Technology Integration Strategies
  • Internet-based Educational Portals (ArkansasIDEAS, Arkansas iTunesU, etc)
  • Thinkfinity
  • Educational & Productivity Software Titles
  • Web Design
  • Handheld Computers
  • Moodle
  • Technology Planning
  • Searching and Researching on the Internet
  • Digital Photography
  • Blogs, Wikis and Podcasts
  • Web 2.0 Tools for Educators
  • Interactive Whiteboard Technologies
  • E-Rate

Basic-level technical support is provided for the following areas:

  • Network design, planning, and implementation
  • Wireless networking
  • Server administration in Microsoft and Netware environments
  • Group policies and domain administration
  • Network troubleshooting via Etherscope and other devices
  • Desktop support: hardware, software, peripherals
  • Mobile device support, implementation, integration
  • E-Rate policies, procedures, deadlines, and filing assistance
  • Disaster recovery and Continuity of Operations

Distance Learning assistance is provided in (but not limited to) the following ways:

  • Technical support related to connectivity
  • Troubleshooting equipment issues
  • Research and purchase of replacement compressed interactive video equipment (Cisco/Tandberg, Polycom, etc)
  • Assist in locating, scheduling, and participating in interactive virtual field trips
  • Work with providers and schools during scheduling, for troubleshooting, and classroom communication

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