Technology

SWAEC Technology Services encompasses a multitude of services provided to our ten member districts and serving the entire state. The Technology program covers professional development, technical support, and assistance with distance learning.

David Henderson
Technology - Contact

Professional development on a variety of topics includes (but not limited to):

•     Technology Integration Strategies
•     Internet-based Educational Portals (ArkansasIDEAS, Arkansas iTunesU, etc)
•     Thinkfinity
•     Educational & Productivity Software Titles
•     Web Design
•     Handheld Computers
•     Moodle
•     Technology Planning
•     Searching and Researching on the Internet
•     Digital Photography
•     Blogs, Wikis and Podcasts
•     Web 2.0 Tools for Educators
•     Interactive Whiteboard Technologies
•     E-Rate

Basic-level technical support is provided for the following areas:

•     Network design, planning, and implementation
•     Wireless networking
•     Server administration in Microsoft and Netware environments
•     Group policies and domain administration
•     Network troubleshooting via Etherscope and other devices
•     Desktop support: hardware, software, peripherals
•     Mobile device support, implementation, integration
•     E-Rate policies, procedures, deadlines, and filing assistance
•     Disaster recovery and Continuity of Operations

Distance Learning assistance is provided in (but not limited to) the following ways:

•     Technical support related to connectivity
•     Troubleshooting equipment issues
•     Research and purchase of replacement compressed interactive video equipment (Cisco/Tandberg, Polycom, etc)
•     Assist in locating, scheduling, and participating in interactive virtual field trips
•     Work with providers and schools during scheduling, for troubleshooting, and classroom communication